D.SOLUTIONS · PERSONAL SUPPORT
Help when Wi-Fi, internet or printers stop cooperating.
Weak Wi-Fi, dropped connections or a printer that stays offline? We check possible causes together and establish what can be handled remotely.
+49 151 5335 6979Free initial assessment · By appointment
Check the connection step by step
We first distinguish between the internet connection, Wi-Fi and the individual device. Do other devices connect? Is the problem limited to one room? These details help us assess settings, placement and possible sources of trouble.
- Work through router and Wi-Fi settings together
- Plan or configure repeaters and mesh systems
- Connect a printer to your computer or network
- Investigate connection problems on individual devices
Advice on your internet connection
I help you assess your connection and requirements: the speed you need, the devices using the network and whether the existing equipment suits your needs. Before changing equipment or plans, we discuss technical requirements. Availability and binding contract terms must be checked with the provider.
What if there is no internet connection?
Remote support requires an internet connection on the affected computer. An initial discussion by phone can still be useful. If wiring or equipment needs a physical inspection, we discuss the next steps. Occasional in-person appointments around Stuttgart and Ludwigsburg are available by arrangement, with any travel costs agreed in advance.
Frequently asked questions
Can you configure Wi-Fi remotely?
Many settings can be checked together if we can connect to the device. Router changes may interrupt the connection, so we agree those steps by phone beforehand.
Do I need a new router straight away?
Not necessarily. We should first check settings, placement, the connection and existing equipment. Whether new hardware makes sense depends on the findings.
What details help with a printer problem?
Tell me the manufacturer and model, your operating system and the connection type: USB, Wi-Fi or network cable. It is also useful to know whether the printer displays an error.
Where does the connection break down?
Send a short description. We will discuss what is possible, the appointment and the costs.