01
Apple
Personal support for Mac, iPhone and iPad. Get help with settings, iCloud, photos and switching to a new Apple device.
- Mac, MacBook, iPhone and iPad
- iCloud, photos and backups
- Setup, everyday use and device changes
D.SOLUTIONS – IT SERVICES
Personal help.
Reliable technology.
Help with Windows, Apple, internet and printers – personally from d.solutions GmbH. For individuals, self-employed people and small businesses, online and on site by arrangement.
Free initial assessment · German & English · By appointment
HOW I CAN HELP
How I can help
Personal help for your devices and ongoing IT care. Choose the area that fits your needs.
02
Windows
Windows errors, failed updates or settings you cannot find? Get personal help with troubleshooting and clear explanations of the next steps.
- Windows updates and error messages
- User accounts and settings
- Software and connected devices
03
Internet, Wi-Fi & printers
Unreliable Wi-Fi or a printer that stays offline? We check the connection and discuss what can be resolved remotely.
- Routers, Wi-Fi and mesh systems
- Printer connections and setup
- Advice on internet connections
04
Ongoing IT care
Personal technical support for self-employed people and small businesses. We agree scope, availability and costs to match your needs.
Discuss IT careREMOTE SUPPORT WITH PERSONAL GUIDANCE
Remote support, step by step
Many questions can be resolved directly on your screen. You see each step and stay in control.
Talk about your needs
Give me a call or send a message. A free initial assessment helps us check whether online support is suitable.
Connect together
Once we have arranged your session, open the TeamViewer module and approve the agreed connection yourself.
Move forward with confidence
We work through your question together. You follow the support on your screen and can end the session at any time.
When online support may not be possible
For remote support, the device must start and have an internet connection. If a device will not start, hardware has failed or there is no connection, we will discuss suitable next steps. Support options on phones and tablets depend on the device; on iPhone and iPad, support is provided through screen sharing and instructions.
CLEARLY AGREED
Prices at a glance
Online computer support
39 € for up to 30 minutes
Then €10 per additional 10 minutes or part thereof. A 2-minute grace period applies to each additional billing interval.
IT care & on-site appointments
Individual quote
We agree the scope, appointment and costs in advance. Any travel costs are discussed before the appointment.
CLOSE BY. EVEN FROM A DISTANCE.
Online, wherever you are.
On-site by arrangement.
Online support is available regardless of where you live. If an in-person appointment would help, we discuss the options in advance.
01Location independent
Online
IT support and training by phone and remote connection. Across Germany and beyond.
02By appointment
Germany
Occasional on-site support in Germany by arrangement, particularly in the Stuttgart and Ludwigsburg area. We agree appointments and availability individually.
GOOGLE REVIEWS
What customers say.
★★★★★
„Sofortige Lösung des Problems …“★★★★★
„Ich habe einen Kontakt, an den ich mich jederzeit wenden kann.“★★★★★
„Vielen Dank für den Super-Service!“Selected excerpts from published Google reviews of d.solutions GmbH, shown in their original German. Snapshot dated 17 August 2026. Not updated automatically; see Google for complete and current reviews.
Tell me what you need help with.
Describe your device and the issue. We discuss the next steps and agree an appointment.